With this Clarification Text on the Processing of Personal Data, pursuant to Article 10 of the Law on the Protection of Personal Data No. 6698 (“PDPL”), registered with İSTANBUL TİCARET ODASI 326453 and residing at BEBEK MAH. CEVDET PAŞA CAD. YALI APT. 9-A/2 BEŞİKTAŞ/İSTANBUL, resident at 0995-0040-0860-0012 As Yürekli Eğitim ve Danışmanlık A.Ş., ("Company"), we would like to inform and enlighten you about our personal data processing activities.
1.Data Controller and Representative
1.1. Personal data belonging to you may be processed, recorded, stored, classified, updated by the Company, as data controller, in line with and limited to the purposes described below, in accordance with the law and honesty, and may be disclosed/transferred to third parties in cases permitted by the legislation or limited to the purpose for which they are processed.
2. The Purpose of Processing Your Personal Data
Your personal data, even if you do not have your express consent in accordance with the basic principles stipulated in the PDPL;
Fulfilling the obligations arising from the legislation and legal notifications, carrying out the legal follow-up processes,
Gathering information for purchasing and preparing and sending the sold product for delivery,
Risk analysis and management for the commercial activity in question on the website,
Management of process control and suspicious transaction investigation processes,
Not for marketing purposes; measuring service quality and customer satisfaction, evaluation of assistance services, complaint management, segmenting customers in line with relevant data, conducting surveys,
Recording incoming calls, using the recordings to increase the quality of service,
Providing all kinds of support services from companies that provide external services for the provision of the service,
Preparation of responses to requests from real and legal third parties,
If you have your explicit consent;
If the person concerned does not want to receive these promotions for marketing purposes or to take part in such advertising-personalization and retargeting applications, they can always submit their requests by reaching the contact information on the website.
3. Transferring Your Personal Data
Your Personal Data, at the same time, in order to provide better services to the person concerned, to store and protect them in a safer way, to deliver your possible shipments in a healthy manner, to deliver our notifications via telephone, sms and/or e-mail in a timely manner, with which we are in a contractual relationship. Sharing our sensitivity about security, complying with the relevant legislation provisions; It will be shared with third parties, resident in domestic or foreign countries, only in case of need and to the extent necessary.
4. Data Transfer Abroad
Your personal data processed by the Company in accordance with the law, in line with your express consent or PDPL m. 5/2 and PDPL m. In case of the existence of the situations stipulated in the provisions of 6/3, without your express consent, the persons or organizations residing in foreign countries that have been determined and declared to have sufficient protection by the Personal Data Protection Law Board (“Board”), or the data controllers in the country where the personal data are transferred, undertake in writing to provide adequate protection. It can be transferred to countries other than those determined and announced by the Board, provided that it is limited to cases where the Board's permission can be obtained.
5. Collection Method of Your Personal Data and Legal Reason
In order to carry out our activities, your personal data is provided by the Company to form, e-mail, telephone, sms, our website, mobile application, cargo, correspondence, field studies, social media, 3rd parties, mail, web interface, camera recording, assistance companies and It is collected through other channels and based on the above-mentioned legal reasons. In this context, your personal data, PDPL art. In the light of the principles stipulated in the provision of 4/2, by obtaining explicit consent or PDPL art. 5/2 and PDPL art. In case of existence of the situations stipulated in the provisions of 6/3, it can be processed and transferred without obtaining explicit consent.
6. The Rights You Have Pursuant to Article 11 of the PDPL
PDPL m. In order for the applications to be made by you within the scope of 11, to be evaluated and resolved promptly, effectively and comprehensively, you can send it to the address specified on our "Contact" page on our website, by registered mail with wet signature. The Company will conclude your request free of charge as soon as possible and in any case within thirty (30) days at the latest, depending on its nature. However, your application In the event that the transactions to be carried out and to be concluded require a separate cost, the fees in the tariff determined by the Board will be invoiced to you.
The rights you have pursuant to the above-mentioned article are as follows:
Learning whether your personal data is processed by the Company,
If your personal data has been processed, requesting information about it,
To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
Knowing the third parties to whom personal data is transferred at home or abroad, requesting correction of personal data in case of incomplete or incorrect processing,
KVKK m. To request the deletion or destruction of personal data within the framework of the conditions set forth in Article 7,
KVKK m. Requesting notification of the transactions made pursuant to clauses 11 (d) and (e) to third parties to whom personal data has been transferred
Objecting to a result against you by analyzing your personal data exclusively through automated systems,
Requesting the compensation of the damage in case you suffer any damage due to the processing of your personal data in violation of the relevant legislation.
7. Personal Data Retention Period
Our company retains the Personal Data it processes pursuant to the KVKK only for the period required by the personal data processing purpose, if it is stipulated in the relevant legislation or for a period not stipulated in the legislation. The retained data is deleted, destroyed or anonymized after the reasons for processing the data are over. For example, in cases where the consent of the person concerned is withdrawn regarding the use of Personal Data for marketing or promotional purposes pursuant to the Law No. 6563 on the Regulation of Electronic Commerce and the related regulation, the records of the Personal Data are kept for 1 year from this date. The content of the commercial electronic message and any other record of the post are kept for 3 years to be submitted to the relevant ministry when necessary. In accordance with the Law No. 5651 on Regulating Broadcasts Made on the Internet and Combating Crimes Committed Through These Broadcasts, the traffic data we process is stored for 2 years and anonymized after the period expires. In any case, if the Personal Data has been processed for more than one reason, the relevant data is deleted, destroyed or anonymized when all the reasons requiring the processing of the said data are eliminated.
8. Request to Update Your Information
Your personal data processed by the company must be accurate and up-to-date. For this reason, in case of any change in your personal data, you can notify this matter via an e-mail to our e-mail address stated on our "Contact" page on our website, from the contact e-mail address you used during membership.